
Based in Washington, D.C., I’m a user experience designer and researcher that is committed to building more usable, accessible and even delightful experiences. I have over 10 years of experience working in UX and the federal government. I’m skilled in various research methods and have a background in design and journalism. I have a bachelor’s degree in media arts and design and interactive media from James Madison University and a master’s in user experience design and information sciences from Kent State University.
My goal is to simply work toward understanding people, build them useful and easy-to-use products and services, and apply what I learn to others.
UX design, research, and strategy
Experience with UX design, user research, building UX teams, and user research programs. Specialize in usability testing, information architecture analysis, card sorting, design workshops, sketching and wireframing, low- and high-fidelity mock-ups, and heuristic analysis.
Front-end development
Knowledge of HTML/CSS and basic JavaScript. Experienced with content management systems, such as WordPress. Experienced in building out custom sites for different non-profit organizations. Led an effort to design, code, and manage a federal agency’s internal design system.
Content strategy
Grounded in a journalism background focusing on reporting, writing, art, design, and photography. Experienced in content strategy for print newspapers, medium and large websites. Experienced in content and comprehension testing on large websites.
Presentations
The FAFSA® form: Reinvented after 40 years, 2024, Form Fest—Presented by the Beeck Center for Social Impact + Innovation and Code for America — 2024
We’re Listening: How FSA is using UX research to inform its products and services, 2021, — 2021