Hi I’m Sean. I do UX research + design I like to solve problems, driven by empathy, collaboration, and smart design learn about me Latest work Making FAFSA work better for students and families Income-Driven Repayment Student Loan Debt Relief Policy Infographics Federal Student Aid Top-Task Testing on StudentAid.gov JMU’s Health Policy Initiative Writing How to convince your organization to invest in user research Basics of usability testing and how to plan for it What user research methods to use and why Accessibility and why you should care about it Questionnaires: how to ask questions that give you true user insights
