- Questionnaires: how to ask questions that give you true user insightsFor the purposes of this example, I use my work on Marriott.com's booking process. This survey questionnaire was … Read more
- What conducting nano usability testing for Marriott.com is likeUsability testing is one of the most useful tools to uncover how well a website is supporting users’ … Read more
- Basics of usability testing and how to plan for itUsability testing is one of the most useful tools to uncover how a website works for users. With … Read more
- Accessibility and why you need to care about itWhat is accessibility and universal design? Accessibility is the means in which something can be used by everyone. … Read more
- What UX research methods you should use and whyOne of the hardest parts of UX research is being confident in research planning. You can easily get … Read more
- How to convince your organization to invest in user researchUser research is paramount to the success of an organization’s digital products. Building products without having done the … Read more